Pre-contractual obligations
(Simple reservation: food and drinks are only selected at the restaurant)
§ 1 Scope of the General Cancellation Terms
These terms and conditions of iismeer SYLT form the basis of all table reservations. Side agreements and contract amendments must be made in text form. This also applies to waiving the text form requirement.
§ 2 Binding nature of table reservations
By booking a table, you make a legally binding declaration to arrive at the restaurant at the time of the reservation with the announced number of guests and to choose and order from the food and drinks offered on the menu. A table reservation therefore establishes a contractual obligation.
§ 3 Free cancellation
(1) If you are unable to keep the agreed appointment and cancel the reservation no later than 24 hours before the agreed time, no cancellation fees will be charged. In your own interest and to avoid misunderstandings, we recommend that you cancel by email to our email address: info@iismeer, by phone or in person at the restaurant.
(2) Furthermore, no fees will be charged if we are still able to give the table you cancelled to other guests at short notice.
§ 4 Cancellation fees
If you do not cancel your table reservation in time in accordance with § 3 (1), or if you do not arrive at the reserved time on that day, we may claim reasonable compensation for our wasted expenses. These cancellation fees amount to 25.00 euros per registered guest. The same applies if fewer guests than announced arrive.
§ 5 Proof of lower damage
You are free to prove that no costs or significantly lower costs were incurred than provided for by the above flat rate.
§ 6 Late arrival at the restaurant
Arriving at the restaurant up to 15 minutes after the agreed time is tolerated and does not give rise to any claim for cancellation fees. If you are going to be late, please contact our restaurant in good time.
§ 7 Claiming cancellation fees
You provide your credit card as a guarantee. The card will only be charged if cancellation fees are incurred in accordance with § 4. If the hospitality contract is duly fulfilled, the card provided will not be charged. If you cancel the reservation in time in accordance with § 3 (1), your card will not be charged.
§ 8 Reimbursement of additional expenses
If you have asked us to provide additional services, such as special table decorations, we will always invoice our expenses separately. On request, we will provide you with information and supporting documents.
§ 9 Data protection
You can find our privacy policy here: